Are you able to say goodbye to your EOS Health membership? Whether or not you are transferring, altering your health routine, or just not want the companies, canceling your membership could be a easy course of. On this complete information, we are going to stroll you thru the steps concerned in canceling your EOS Health membership, making certain a clean and hassle-free expertise.
Step one in canceling your EOS Health membership is to contact the membership immediately. You are able to do this both by visiting the membership in individual or by calling their customer support line. Once you contact the membership, be ready to offer your membership quantity and account info. The membership employees will then provoke the cancellation course of and offer you the mandatory directions.
Upon getting initiated the cancellation course of, you will have to finish a cancellation kind. This type will sometimes require you to offer your private info, membership particulars, and the rationale for canceling. It is essential to fill out the shape precisely and utterly to make sure that your cancellation is processed easily. In some circumstances, chances are you’ll want to offer further documentation, reminiscent of a letter out of your physician in case you are canceling as a result of a medical situation.
Cancellation Coverage
Cancelling your EOS Health membership is an easy course of, nevertheless it’s important to grasp the cancellation coverage to keep away from any potential charges or problems. Here is an in depth breakdown of the EOS Health cancellation coverage:
1. **Written Discover:** To cancel your EOS Health membership, you will need to submit a written discover to the membership the place you initially signed up. The written discover ought to embrace your identify, membership quantity, the date you want to cancel, and your signature. It is essential to notice that verbal or cellphone cancellations will not be accepted.
2. **30-Day Discover Interval:** EOS Health requires a 30-day discover interval for all membership cancellations. Which means your membership will stay energetic and you’ll proceed to be charged till the tip of the 30-day interval following the date you submit your written discover.
3. **Cancellation Charges:** EOS Health fees a $50 cancellation payment for all memberships. This payment should be paid on the time you submit your written discover. Nevertheless, in case you are cancelling your membership as a result of sure circumstances, reminiscent of a everlasting transfer or a medical situation, chances are you’ll be eligible for a payment waiver. You have to to offer documentation to help your request.
4. **No Refunds:** EOS Health doesn’t supply refunds for any unused membership charges. When you cancel your membership, you’ll not be entitled to a refund for any of the remaining days in your billing cycle.
Charges
The next desk summarizes the charges related to cancelling an EOS Health membership:
| Price | Quantity |
|---|---|
| Cancellation Price | $50 |
Contacting Buyer Service
Eos Health gives a number of methods for members to get in contact with customer support. You may select the tactic that’s most handy for you:
Telephone
- Name the Eos Health customer support division at 877-367-3686. The road is open Monday to Thursday from 6:00 AM to 12:00 AM EST, Friday from 6:00 AM to 2:00 PM EST, and Saturday to Sunday from 8:00 AM to eight:00 PM EST.
Electronic mail
- Ship an e-mail to membership@eosfitness.com. Whereas emails will not be monitored in real-time, Eos Health goals to reply to all inquiries inside 24-48 hours.
Dwell Chat
- For fast help, entry the Eos Health stay chat characteristic by visiting their web site. Click on on the “Contact Us” hyperlink on the homepage and choose “Chat with Us.” An Eos Health consultant will likely be obtainable to help you from Monday to Friday, 8:00 AM to 4:00 PM PST, and Saturday to Sunday, 9:00 AM to 12:00 PM PST.
In-Particular person
- Go to your native Eos Health membership and converse to a employees member on the entrance desk. They’ll be capable to help you along with your request to cancel your membership.
| Methodology | Availability |
|---|---|
| Telephone (877-367-3686) | Monday to Thursday: 6:00 AM – 12:00 AM EST Friday: 6:00 AM – 2:00 PM EST Saturday to Sunday: 8:00 AM – 8:00 PM EST |
| Electronic mail (membership@eosfitness.com) | Monitored inside 24-48 hours |
| Dwell Chat | Monday to Friday: 8:00 AM – 4:00 PM PST Saturday to Sunday: 9:00 AM – 12:00 PM PST |
| In-Particular person | Throughout membership working hours |
Sending an Electronic mail
In the event you want to speak by way of e-mail, you’ll be able to cancel your membership by sending a request to EOS Health’s customer support staff. Embrace the next info in your e-mail:
- Your full identify
- Your membership quantity
- Your location
- Your request to cancel your membership
- The date you desire to your membership to be canceled (if relevant)
Ship your request to eosfitness@fitnessintl.com and embrace the topic line “Cancel Membership.”
Within the physique of your e-mail, please present an in depth rationalization of your causes for canceling your membership. This may assist EOS Health enhance their companies and guarantee a clean transition for departing members.
Here’s a desk summarizing the knowledge to incorporate in your e-mail:
| Data | Motive |
|---|---|
| Full identify | To determine your account |
| Membership quantity | To seek out your particular membership |
| Location | To make sure the proper membership is canceled |
| Request to cancel | To obviously state your intent |
| Cancellation date | To set a selected finish date on your membership |
| Motive for cancellation | To offer suggestions for enchancment |
Calling Company Headquarters
If not one of the above strategies are profitable, you’ll be able to name EOS Health company headquarters at 1-888-367-3675. The customer support consultant you converse with will likely be ready that can assist you cancel your membership over the cellphone. You have to to offer your account quantity and private info throughout this name.
Listed below are some further suggestions for canceling your EOS Health membership:
- Be well mannered and respectful when talking to customer support representatives.
- Have your account quantity and private info prepared earlier than you name.
- Be ready to offer a purpose for canceling your membership. Nevertheless, they won’t be mad and can course of your cancellation with none points.
- Ask for a affirmation quantity or e-mail as soon as your membership has been canceled.
| Motive for Cancelation | EOS Health Coverage |
|---|---|
| Loss of life of a member | Requires a duplicate of the dying certificates |
| Membership transferal to a different well being membership | Requires a letter from the third social gathering |
| Momentary incapacity lasting greater than 60 days | Requires a physician’s notice |
| Army deployment or transfer | Requires a duplicate of legitimate army orders and proof of tackle change |
| Medical emergencies | Should submit a doctor notice |
Terminating Membership On-line by way of Web site
Canceling your EOS Health membership on-line is a handy and hassle-free course of. Observe these steps to terminate your membership remotely:
- Go to the EOS Health web site: https://www.eosfitness.com/
- Check in to your account utilizing your username and password.
- Hover over your identify within the top-right nook and choose “My Account.”
- Click on on the “Membership” tab.
- Scroll all the way down to the “Cancel Membership” part.
- Click on on the “Cancel Membership” button. A affirmation pop-up will seem.
- Choose the rationale for cancellation and enter your digital signature.
- Click on on the “Cancel Membership” button to substantiate your cancellation.
- You’ll obtain a affirmation e-mail with particulars about your cancellation.
Vital Notes:
- On-line cancellation is barely obtainable for month-to-month memberships. Annual memberships should be canceled in individual or by cellphone.
- Cancellations should be submitted not less than 30 days earlier than the subsequent billing cycle to keep away from being charged for an extra month.
- Any excellent steadiness or charges should be paid earlier than the membership may be canceled.
| Cancel Membership | On-line | Telephone | In Particular person |
|---|---|---|---|
| Month-to-Month | Sure | Sure | Sure |
| Annual | No | Sure | Sure |
In-Particular person Cancellation at Health Heart
Visiting the health heart in individual is an easy and direct technique to terminate your EOS Health membership. Here is a complete information to make sure a clean cancellation course of:
1. Go to Throughout Enterprise Hours
Guarantee your go to coincides with the health heart’s common enterprise hours to keep away from any inconvenience.
2. Request a Cancellation Kind
Method the entrance desk and request a membership cancellation kind. Fill out the shape along with your private and membership particulars.
3. Present a Discover Interval
Specify your required cancellation date, contemplating the required discover interval as per your membership settlement.
4. Submit the Kind
Submit the finished kind to the entrance desk employees for processing. They’ll confirm your identification and request your membership card for cancellation.
5. Affirm Cancellation
Double-check with the employees to make sure your cancellation request has been processed. They’ll offer you a affirmation or receipt on your information.
6. Return Membership Card
Return your bodily membership card to the health heart employees upon completion of the cancellation course of.
7. Obtain Refund (If Eligible)
When you’ve got any unused funds or pay as you go charges, chances are you’ll be eligible for a refund. Test with the entrance desk employees in regards to the particular refund coverage and eligibility standards.
| Refund Eligibility | Refund Quantity |
|---|---|
| Unused Charges | Refund of remaining charges, pro-rated for the unused interval |
| Pay as you go Charges | Refund of pay as you go dues |
| Annual Charges | No refund, as these are thought-about non-refundable |
Dealing with Early Termination Charges
In the event you cancel your Eos Health membership earlier than the tip of your contract time period, chances are you’ll be required to pay an early termination payment (ETF). The ETF is often a flat payment or a proportion of your remaining membership steadiness.
- Assessment your membership contract. The ETF will likely be outlined in your membership contract. Make sure to learn the contract rigorously to grasp the phrases and circumstances of cancellation.
- Contact your gymnasium. Upon getting reviewed your contract, contact your gymnasium to inquire in regards to the ETF. The employees can offer you particular details about the payment and the method for canceling your membership.
- Negotiate the payment. In some circumstances, you could possibly negotiate a decrease ETF. Be ready to elucidate your causes for canceling your membership and supply documentation if obligatory.
- Pay the payment. Upon getting negotiated the ETF, you will have to pay the payment in full. You may sometimes pay the payment on the gymnasium or on-line.
- Cancel your membership. Upon getting paid the ETF, your membership will likely be canceled. Make sure to get a affirmation e-mail or letter from the gymnasium.
- Return your key tag or entry card. Once you cancel your membership, you will have to return your key tag or entry card to the gymnasium.
- Cancel your auto-renew. When you’ve got signed up for auto-renew, make sure to cancel it. This may stop your membership from being renewed after it expires.
- Get a refund. When you’ve got paid for any unused companies, chances are you’ll be eligible for a refund. Contact your gymnasium to inquire in regards to the refund course of.
| State | ETF |
|---|---|
| California | $50 |
| Texas | $75 |
| Florida | $100 |
Confirming Cancellation
Upon getting submitted your cancellation request, you’ll obtain a affirmation e-mail or textual content message from Eos Health. This e-mail or textual content message will comprise your cancellation particulars, together with the date your membership will likely be canceled.
You will need to maintain this affirmation e-mail or textual content message on your information. When you’ve got any questions on your cancellation, you’ll be able to contact Eos Health customer support with the knowledge supplied within the affirmation e-mail or textual content message.
What to do in case you do not obtain a affirmation e-mail or textual content message
If you don’t obtain a affirmation e-mail or textual content message inside 24 hours of submitting your cancellation request, you must contact Eos Health customer support. You may attain customer support by cellphone at (800) 453-3673 or by e-mail at help@eosfitness.com.
| Contact Methodology | Contact Data |
|---|---|
| Telephone | (800) 453-3673 |
| Electronic mail | help@eosfitness.com |
Test Your Contract
Rigorously evaluation the phrases and circumstances of your membership contract, paying particular consideration to any cancellation insurance policies or charges. Make sure you perceive the necessities and any related prices earlier than continuing with the cancellation course of.
Contact Buyer Service
Attain out to Eos Health customer support by way of cellphone, e-mail, or in-person at your native gymnasium. Politely inform them of your intention to cancel your membership and inquire in regards to the obligatory steps.
Submit a Written Cancellation Request
Some gyms could require you to submit a written cancellation request. Obtain the cancellation kind from Eos Health’s web site or request one at your native gymnasium. Fill out the shape precisely and submit it to the designated tackle.
Observe Up
Upon getting initiated the cancellation course of, observe up with Eos Health to substantiate that your request has been obtained and is being processed. This will help stop any misunderstandings or delays.
Be Ready to Pay Cancellation Charges
Relying in your contract and the cancellation coverage, chances are you’ll be chargeable for cancellation charges. Inquire with customer support about any relevant charges earlier than canceling.
Cancel Automated Funds
When you’ve got arrange automated funds on your Eos Health membership, make sure to cancel them as effectively. Contact your financial institution or cost supplier to cease recurring funds.
Return Gear
When you’ve got rented any gear from Eos Health, return it to the gymnasium earlier than your membership is canceled. Failure to take action could lead to further fees.
Request a Refund
When you’ve got paid for membership charges prematurely, inquire about the potential of receiving a refund for the unused portion. The refund coverage could range relying on the gymnasium’s cancellation coverage.
Think about Freezing Your Membership
If you’re uncertain about canceling your membership completely, contemplate freezing it as an alternative. This feature lets you pause your membership for a specified interval, reminiscent of throughout a trip or work journey.
Further Ideas
Keep away from Verbal Cancellations
To stop any misunderstandings or disputes, at all times cancel your membership in writing or by contacting customer support. Verbal cancellations might not be thought-about legitimate.
Negotiate a Settlement
In the event you encounter difficulties canceling your membership or have extenuating circumstances, contemplate reaching out to customer support or administration to barter a mutually agreeable settlement.
Be Courteous and Skilled
All through the cancellation course of, keep a courteous {and professional} demeanor. This may assist guarantee a clean and constructive expertise.
Think about the Cancellation Date
Request your membership cancellation to take impact on a selected date. This may provide help to keep away from any confusion or overlap with future billing cycles.
Hold a Report of Your Cancellation
Retain a duplicate of any written cancellation request, emails, or cellphone information associated to the cancellation. This documentation will function proof if any points come up sooner or later.
Use a Cancellation Service
In the event you discover the cancellation course of difficult or time-consuming, think about using a cancellation service. These companies can help with the cancellation, usually for a payment.
Be Conscious of Refund Insurance policies
Perceive the refund coverage earlier than canceling your membership. Totally different gyms have various insurance policies relating to refunds for unused time or initiation charges.
Test for Membership Reductions
In the event you determine to rejoin Eos Health sooner or later, inquire about any membership reductions or promotions which may be obtainable for returning members.
Think about Referrals
As a token of appreciation on your membership, contemplate referring mates or household to Eos Health earlier than canceling. This may occasionally profit each events concerned.
Preserve a Optimistic Relationship
Even after canceling your membership, keep a constructive relationship with Eos Health. This may improve your expertise in case you ever determine to rejoin sooner or later.
How one can Cancel EOS Health Membership
EOS Health is a sequence of health facilities that supply varied membership plans. If it’s good to cancel your EOS Health membership, listed here are the steps to observe:
- Go to the EOS Health web site and log in to your account.
- Click on on the “My Account” tab after which choose the “Membership” possibility.
- Scroll all the way down to the underside of the web page and click on on the “Cancel Membership” button.
- Observe the prompts to finish the cancellation course of. You have to to offer your purpose for canceling and ensure your cancellation request.
Upon getting accomplished these steps, your EOS Health membership will likely be canceled. You’ll obtain a affirmation e-mail from EOS Health to substantiate your cancellation.
