EOS Health, the famend health chain, supplies a wide selection of tailor-made exercise experiences, tailor-made to the varied wants of its members. Nonetheless, life’s trajectory can typically necessitate a change in our health routines, prompting us to rethink our gymnasium memberships. If you end up in a state of affairs the place it is advisable to cancel your EOS Health membership, this complete information will seamlessly navigate you thru the method, guaranteeing a hassle-free expertise.
Earlier than embarking on the cancellation course of, it’s essential to be cognizant of the phrases and circumstances outlined in your membership settlement. EOS Health usually requires members to offer a 30-day written discover previous to the specified cancellation date. This discover could be submitted through mail, fax, or in individual at your house membership. The discover ought to clearly state your intention to cancel your membership, alongside along with your identify, membership quantity, and the efficient date of cancellation.
As soon as your written discover has been acquired and processed by EOS Health, your membership will probably be terminated as of the desired date. It is very important be aware that any excellent dues or charges should be settled earlier than your cancellation is full. To make sure a easy transition, it’s advisable to contact your house membership straight and inquire about any particular procedures or necessities associated to membership cancellation. Moreover, you might need to think about freezing your membership as a substitute of canceling it outright, permitting you to renew your health journey at a extra opportune time with out shedding your membership standing.
Understanding the Eos Health Membership Contract
Earlier than you cancel your Eos Health membership, it is essential to understand the phrases and circumstances of your contract. Most contracts embrace necessary particulars like:
1. Contract Size: Contracts usually have a specified period, corresponding to 12 or 24 months. Terminating your membership prematurely could end in an early termination charge.
Month-to-month Dues: Month-to-month dues range based mostly on the membership plan and placement. Understanding the quantity you are obligated to pay every month is important.
Cancellation Coverage: Contracts define the procedures and timelines for membership cancellation. Some require written discover or in-person cancellation at a selected location.
Fee Methodology: Verifying the cost methodology used in your membership (e.g., bank card or checking account) will guarantee profitable cancellation and forestall excellent balances.
Visitor Privileges: Some contracts embrace visitor privileges, which let you convey further friends to the gymnasium. Understanding these privileges can impression your decision-making course of.
Private Coaching and Different Providers: In the event you’ve bought further companies like private coaching or diet consultations, these could have separate cancellation insurance policies or charges.
Contacting Eos Health to Provoke Cancellation
By way of Cellphone
You may straight contact Eos Health’s buyer assist by telephone to provoke the cancellation course of. Listed below are the steps to observe:
- Dial Eos Health’s customer support quantity: (888) 367-3673
- Clearly state your intention to cancel your membership.
- Present your related membership particulars, corresponding to your identify, account quantity, or contact info.
- Observe the directions offered by the customer support consultant.
By way of E-mail
An alternative choice for canceling your Eos Health membership is thru e-mail. This is how you can do it:
- Compose an e-mail to Eos Health’s buyer assist staff at: assist@eosfitness.com
- Within the topic line, clearly point out: “Membership Cancellation Request.”
- Within the physique of the e-mail, present your private info, together with your full identify, membership quantity, and speak to particulars.
- State your request to cancel your membership and supply a purpose (elective).
- Submit the e-mail and await a response from the shopper assist staff.
In-Individual
You can too go to your native Eos Health membership to cancel your membership in individual. This is what to do:
- Go to the entrance desk and inform the workers that you just need to cancel your membership.
- Fill out a membership cancellation kind or present your particulars to the workers.
- Return any membership belongings, corresponding to key playing cards or gear, if relevant.
- Obtain affirmation of your cancellation and any obligatory documentation.
Submitting a Written Cancellation Letter
To cancel your EOS Health membership formally, you will need to submit a written cancellation letter to the gymnasium. This letter ought to embrace your full identify, member quantity, gymnasium location, and the efficient date of your cancellation. You may mail or fax this letter to the deal with or quantity offered beneath.
Cancellation Letter Format:
Your Title
Your Deal with
Your Cellphone Quantity
Your E-mail Deal with
Date
EOS Health
Deal with of the gymnasium
Attn: Membership Division
Pricey Membership Division,
I’m writing to cancel my membership at EOS Health, situated at [gym address]. My member quantity is [member number].
Please course of my cancellation efficient [effective date]. I perceive that I might want to return my membership card and key fob to the gymnasium.
Thanks in your time and help.
Sincerely,
[Your Name]
Submission Choices:
| Methodology | Deal with/Quantity |
|---|---|
| [GYM ADDRESS] | |
| Fax | [FAX NUMBER] |
Offering Discover of Cancellation
To cancel your Eos Health membership, you will need to present written discover to the gymnasium. This discover could be submitted in individual, by mail, or by way of the Eos Health web site. In the event you select to submit your discover in individual, you’ll be able to go to any Eos Health location and communicate with a workers member. In the event you select to submit your discover by mail, you’ll be able to ship it to the next deal with:
Eos Health
Attn: Cancellation Division
1951 E Alton Pkwy
Irvine, CA 92606
In the event you select to submit your discover on-line, you’ll be able to observe these steps:
- Log in to your Eos Health account.
- Click on on the "My Membership" tab.
- Click on on the "Cancellation Request" hyperlink.
- Fill out the cancellation kind and submit it.
Upon getting submitted your discover of cancellation, your membership will probably be canceled efficient the tip of your present billing cycle. You’ll not be charged for any further months of membership. You’ll have entry to the gymnasium till the tip of your present billing cycle.
Necessary Notes
- Your discover of cancellation should be acquired by Eos Health no less than 30 days earlier than the tip of your present billing cycle. In case your discover is acquired after this date, your membership is not going to be canceled till the tip of the next billing cycle.
- You might be required to pay a cancellation charge should you cancel your membership earlier than the tip of your contract time period. The cancellation charge is the same as one month’s membership dues.
- If in case you have any excellent balances in your account, you may be required to pay them earlier than your membership could be canceled.
Attending a Membership Counseling Session
In the event you want to cancel your Eos Health membership in individual, you’ll be able to schedule a Membership Counseling Session. Throughout this session, you’ll meet with a consultant who will talk about the explanations in your cancellation and discover various choices to satisfy your health wants. The steps concerned on this course of embrace:
- Request a Session: Contact the Eos Health location you attend and request a Membership Counseling Session.
- Schedule an Appointment: Select a date and time that’s handy for you and the consultant.
- Attend the Session: Arrive on the scheduled time and meet with the consultant.
- Talk about Cancellation Causes: Clearly state your causes for desirous to cancel your membership.
- Discover Different Choices: The consultant could counsel various membership plans, class packages, or different choices that will higher fit your wants.
| Professionals of Attending a Membership Counseling Session | Cons of Attending a Membership Counseling Session |
|---|---|
| Private interplay and the chance to debate cancellation causes. | Might require further effort and time to schedule and attend the session. |
| Likelihood to discover various choices that will meet your wants. | Might encounter gross sales pitches or stress to maintain your membership. |
It is necessary to notice that the supply of Membership Counseling Periods could range relying on the Eos Health location. Contact your native gymnasium to verify availability and schedule an appointment should you select this cancellation methodology.
Paying Any Excellent Charges
It is very important pay any excellent charges earlier than canceling your Eos Health membership. This consists of any unpaid dues, late charges, or different costs. Failure to pay these charges could end in further debt or injury to your credit score rating. You may pay your excellent charges on-line, by telephone, or in individual at your native Eos Health membership. The next desk outlines the cost choices obtainable to you:
| Fee Methodology | Directions |
|---|---|
| On-line | Log in to your Eos Health account and click on on the “Billing” tab. You may then choose the cost methodology you want to use and submit your cost. |
| Cellphone | Name Eos Health customer support at (888) 367-3636 and supply your account info. A customer support consultant will have the ability to course of your cost over the telephone. |
| In Individual | Go to your native Eos Health membership and communicate to a entrance desk workers member. They may have the ability to course of your cost and give you a receipt. |
Upon getting paid your excellent charges, you’ll be able to then proceed with canceling your Eos Health membership by following the steps outlined within the earlier sections.
Returning Tools and Keycards
As soon as you’ve got canceled your EOS Health membership, you will have to return any gear or keycards you may have in your possession. You are able to do this by following these steps:
Returning Tools
1. Clear and disinfect any gear you’ve got used.
2. Pack the gear securely within the authentic packaging, if potential.
3. Deliver the gear to the entrance desk of your EOS Health location.
4. Hand the gear to a workers member and allow them to know that you just’re returning it since you’ve canceled your membership.
Returning Keycards
1. Find your keycard.
2. Deliver the keycard to the entrance desk of your EOS Health location.
3. Hand the keycard to a workers member and allow them to know that you just’re returning it since you’ve canceled your membership.
Please be aware that EOS Health could cost you a charge if you don’t return your keycard by the deadline laid out in your membership settlement. The next desk summarizes the keycard return coverage:
| Return Deadline | Price |
|---|---|
| Inside 30 days of cancellation | No charge |
| After 30 days of cancellation | $10 |
Confirming Cancellation
Upon getting submitted your cancellation request, EOS Health will ship you a affirmation e-mail. This e-mail will embrace your cancellation date and a cancellation quantity. Preserve this e-mail in your data.
Receiving Proof of Cancellation
| Methodology | Tips on how to Get Proof |
|---|---|
| You’ll obtain a affirmation e-mail from EOS Health inside 24 hours of submitting your cancellation request. | |
| Cellphone | Name EOS Health customer support at 1-866-313-8448. You may be requested to offer your account info and cancellation date. |
| In-Individual | Go to your native EOS Health membership and communicate to a workers member. They may have the ability to give you a written affirmation of your cancellation. |
Further Info
It is very important be aware that EOS Health has a 30-day cancellation coverage. Which means you will need to submit your cancellation request no less than 30 days earlier than your subsequent billing cycle in an effort to keep away from being charged one other month’s membership charge. In the event you cancel your membership after the 30-day deadline, you may be charged a prorated quantity for the remaining days of your membership.
EOS Health additionally gives a 14-day money-back assure for brand spanking new members. In case you are not happy along with your membership, you’ll be able to cancel it inside 14 days of becoming a member of and obtain a full refund.
Canceling Eos Health Membership
Closing the Membership Account
To shut your Eos Health membership account, you’ll be able to observe these steps:
1. Go to the Eos Health web site. Go to the Eos Health web site and log in to your account.
2. Click on on the “My Account” tab. As soon as you’re logged in, click on on the “My Account” tab.
3. Click on on the “Membership” tab. Beneath the “My Account” tab, click on on the “Membership” tab.
4. Click on on the “Cancel Membership” button. On the “Membership” tab, you will notice a “Cancel Membership” button. Click on on this button.
5. Observe the directions on the display. You may be requested to verify that you just need to cancel your membership. Observe the directions on the display to finish the cancellation course of.
6. Obtain a affirmation e-mail. Upon getting accomplished the cancellation course of, you’ll obtain a affirmation e-mail from Eos Health.
Further Notes
– If in case you have a month-to-month membership, your membership will probably be canceled on the finish of your present billing cycle.
– If in case you have an annual membership, you’ll obtain a refund for the remaining months of your membership.
– You’ll nonetheless have entry to your Eos Health account till the tip of your present billing cycle.
– You can too cancel your Eos Health membership by visiting a neighborhood Eos Health membership.
– You could present your membership ID and a photograph ID to cancel your membership in individual.
| Cancellation Methodology | Cancellation Deadline | Refund |
|---|---|---|
| In-person | Should present membership ID and photograph ID | Sure, prorated for remaining months |
| On-line | Cancel earlier than the tip of the billing cycle | Sure, prorated for remaining months |
Cancellation Insurance policies
Canceling your Eos Health membership follows a simple course of. Nonetheless, it is important to stick to the established cancellation insurance policies to keep away from any potential charges or problems.
The cancellation course of could be initiated throughout the membership’s billing cycle. Nonetheless, you will need to submit your cancellation request earlier than the subsequent billing date to stop any additional costs.
Cancellation Charges
Eos Health costs a cancellation charge of $10. This charge applies to all membership cancellations, whatever the membership sort or the rationale for cancellation.
Moreover, there could also be excellent charges or costs in your account. For instance, when you’ve got used any private coaching companies or incurred late cost penalties, you have to to settle these costs earlier than your membership could be canceled.
10. In-Individual Cancellation
Go to your house membership and submit a written cancellation request to the entrance desk workers. Be sure that you present your full identify, membership quantity, and signature on the cancellation kind.
As soon as your request is processed, you’ll obtain a affirmation e-mail or letter acknowledging your cancellation. It’s advisable to retain this affirmation in your data.
Processing Time
Your membership cancellation will take impact on the date specified on the cancellation kind. Nonetheless, it could take a number of enterprise days for the cancellation to be totally processed.
Throughout this processing interval, you should still have entry to the Eos Health services. Nonetheless, it is essential to notice that you’ll now not be charged any membership charges after the cancellation is efficient.
Reactivating Membership
In the event you determine to reactivate your Eos Health membership at a later date, you might accomplish that by contacting the customer support division or visiting your house membership.
Reactivating your membership could contain paying a brand new enrollment charge and signing a brand new membership settlement. The precise phrases and circumstances for reactivating your membership will depend upon the present Eos Health insurance policies on the time of reactivation.
How To Cancel Eos Health Membership
In the event you’re seeking to cancel your EOS Health membership, there are a number of alternative ways to take action. You may cancel on-line, by mail, or in individual at your native gymnasium. Listed below are a number of tips on how you can cancel your membership.
Cancel On-line:
1. Go to the EOS Health web site and log in to your account.
2. Click on on the “My Account” tab and choose “Membership.”
3. Click on on the “Cancel Membership” button.
4. Observe the directions on the display to finish the cancellation course of.
Cancel By Mail:
1. Write a letter to EOS Health and embrace your identify, deal with, telephone quantity, and e-mail deal with.
2. State that you’re canceling your membership and supply the date you need the cancellation to take impact.
3. Mail the letter to the next deal with:
EOS Health
Attn: Membership Providers
3535 East Camelback Highway
Phoenix, AZ 85016
Cancel In Individual:
1. Go to your native EOS Health gymnasium and communicate to a workers member on the entrance desk.
2. Inform them that you’re canceling your membership and supply the date you need the cancellation to take impact.
Individuals Additionally Ask About How To Cancel Eos Health Membership
Can I freeze my EOS Health membership as a substitute of canceling it?
Sure, you’ll be able to freeze your EOS Health membership for as much as 6 months. There’s a $10 charge to freeze your membership, and you have to to offer a 30-day discover earlier than you need the freeze to take impact.
What’s the cancellation charge for EOS Health?
There is no such thing as a cancellation charge for EOS Health should you cancel throughout the first 30 days of your membership. After 30 days, there’s a $50 cancellation charge.
How lengthy does it take to cancel an EOS Health membership?
It usually takes 30 days to cancel an EOS Health membership. Nonetheless, should you cancel on-line or by mail, the cancellation course of could take longer.
