3 Easy Steps to Cancel Your Curology Subscription

Are you a Curology subscriber who’s prepared to maneuver on? Whether or not you have discovered a unique skincare routine that works higher for you otherwise you’re merely wanting to avoid wasting cash, canceling your Curology subscription is an easy course of. On this article, we’ll information you thru the steps concerned in canceling your Curology subscription and reply some continuously requested questions concerning the cancellation course of. By the tip of this text, you will have all the data it’s essential cancel your Curology subscription shortly and simply.

To cancel your Curology subscription, you’ll be able to both do it on-line or by telephone. If you happen to select to cancel on-line, you are able to do so by logging into your Curology account and clicking on the “Cancel Subscription” hyperlink. You’ll then be prompted to substantiate your cancellation. If you happen to select to cancel by telephone, you’ll be able to name Curology’s customer support quantity at (844) 428-7656. A customer support consultant will have the ability to help you with canceling your subscription.

After you have canceled your Curology subscription, you’ll not be charged for the service. Additionally, you will not obtain any merchandise from Curology. If in case you have any unused merchandise, you’ll be able to preserve them or return them to Curology for a refund. To return merchandise, you will have to contact Curology’s customer support staff. They are going to offer you a return delivery label and directions on find out how to return the merchandise.

Contacting Curology’s Buyer Assist

If it’s essential cancel your Curology subscription, the best approach to take action is by contacting their buyer help staff. You possibly can attain them by way of the next strategies:

By Telephone:

You possibly can name Curology’s buyer help line at 888-287-6564. Their telephone strains are open from Monday to Friday, 9:00 AM to six:00 PM EST.

By E-mail:

You possibly can ship an e-mail to Curology’s buyer help staff at help@curology.com. They sometimes reply to emails inside 24 enterprise hours.

By Reside Chat:

You too can chat with a Curology buyer help consultant on-line. To entry the reside chat, go to Curology’s web site and click on on the “Chat with us” button positioned on the backside proper nook of the display.

By Mail:

You possibly can write a letter to Curology’s buyer help staff on the following deal with:

Curology
13624 Fourth St.
Suite 330
Livonia, MI 48150

When contacting Curology’s buyer help staff, please have your account info prepared, together with your identify, e-mail deal with, and subscription particulars.

Utilizing Curology’s On-line Type

To cancel your Curology subscription utilizing the web kind, observe these detailed steps:

1. Signal In to Your Account

Go to the Curology web site and log in to your account utilizing your e-mail deal with and password.

2. Entry the Subscription Administration Web page

Hover over your identify within the high proper nook of the web site.
Within the drop-down menu, choose “Account Settings”.
Below the “My Subscription” tab, click on on “Handle Subscription”.

3. Submit the Cancellation Request

On the backside of the “Handle Subscription” web page, click on on the “Cancel My Subscription” button.
Comply with the on-screen prompts to substantiate your cancellation. You’ll be requested to offer a motive for canceling.

Click on on the “Cancel Subscription” button to finish the cancellation course of.
Be aware: You’ll obtain a affirmation e-mail as soon as your Curology subscription has been canceled. You’ll proceed to obtain entry to your Curology account and any merchandise you will have already bought till the tip of your present billing cycle.
You too can use the “Pause Subscription” button on the “Handle Subscription” web page to briefly droop your subscription. This can stop you from being charged till you reactivate it.

Cancellation by way of E-mail

Canceling your Curology subscription by way of e-mail is an easy and handy course of. Comply with these steps to submit your cancellation request:

Draft an e-mail to help@curology.com.
Within the topic line, clearly state your intent to cancel your subscription.
Within the physique of the e-mail, present the next particulars:
- Your full identify
- Your Curology account e-mail deal with
- The rationale in your cancellation (optionally available)
- Request to cancel your subscription and discontinue all future shipments and expenses.
Evaluate your e-mail for accuracy, making certain that you’ve included all needed info.
Ship the e-mail.

Response Time

Curology sometimes responds to cancellation requests inside 1-2 enterprise days. As soon as processed, your subscription might be canceled, and no additional expenses might be made to your account.

Further Notes

It is vital to notice that Curology doesn’t provide refunds for unused merchandise. If in case you have any merchandise that you simply not want, you’ll be able to contact Curology’s buyer help to rearrange for a return or trade.

For additional help or any extra questions, you may as well check with Curology’s support website.

Notifying by way of the Curology App

If you happen to want to cancel your subscription by way of the Curology app, observe these steps:

Open the Curology app in your cellular machine.
Faucet on the “Account” tab.
Scroll down and faucet on “Handle Subscription”.
Click on on the “Cancel Subscription” button.
Comply with the on-screen directions to substantiate your cancellation.

Cancel Subscription Choices	Directions
Through Curology App	Open app Account tab Handle Subscription Cancel Subscription button Verify

Please word that in the event you cancel your subscription by way of the Curology app, any remaining stability in your account might be refunded to your unique fee technique.

Addressing Particular Circumstances

Life throws surprising curveballs occasionally, and your skincare routine may need to hit a pause. Here is how Curology handles cancellation below particular circumstances:

Medical Situations

If a medical situation prevents you from utilizing Curology merchandise, you’ll be able to request a cancellation by offering proof from a healthcare skilled. The cancellation might be efficient from the date of the request.

Monetary Hardship

In case of monetary hardship, Curology provides a short lived pause in your subscription. You possibly can contact buyer help to request a pause, which may be for no less than one month and as much as three months. Throughout this time, your subscription might be inactive, and you will not be charged for any shipments or companies.

Shifting Overseas

If you happen to’re transferring outdoors of Curology’s delivery zones, you’ll be able to cancel your subscription by offering proof of your transfer. The cancellation might be processed as soon as the proof is verified.

Product Points

Within the unlikely occasion that you simply expertise extreme or surprising reactions to Curology merchandise, you must discontinue use and call buyer help instantly. They are going to aid you perceive the scenario and information you thru the cancellation course of if needed.

Subscription Adjustments

Curology understands that your skincare wants may change over time. If you happen to want to make modifications to your subscription, resembling skipping a month or switching supply frequency, you are able to do so by logging into your account or contacting buyer help.

Keep in mind, the cancellation insurance policies talked about above are supposed to present flexibility and help in numerous conditions. If in case you have any particular circumstances not lined right here, do not hesitate to achieve out to Curology’s buyer help staff for help.

Deactivating Subscription vs. Cancellation

Deactivating your Curology subscription briefly pauses your account, whereas cancellation completely terminates it. Take into account the next earlier than making a call:

Deactivating: Your subscription might be paused, and you will not obtain any additional shipments or be charged till you reactivate.
Cancellation: Your subscription might be terminated instantly, and you’ll not obtain any shipments or be charged. Any unused merchandise might be forfeited.

Learn how to Deactivate Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the high proper nook.
3. Below “Subscription,” click on on “Handle Subscription.”
4. Click on on the “Deactivate Subscription” button.

Learn how to Cancel Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the high proper nook.
3. Below “Subscription,” click on on “Cancel Subscription.”
4. Comply with the prompts to finish the cancellation course of.

Necessary Concerns When Canceling

Earlier than canceling your subscription, concentrate on the next:

Cancellation Deadline	Refund Coverage
Have to be canceled 7 days earlier than the following billing cycle	No refunds can be found for canceled subscriptions

If in case you have any excellent expenses, they are going to be processed inside 3-5 enterprise days of cancellation.

Concerns for Energetic Orders

1. Curology Shipments

If in case you have lively Curology shipments, you will have to cancel these individually. You are able to do so by way of your account dashboard or by contacting buyer help.

2. Upcoming Expenses

If in case you have an upcoming cost scheduled, it might be processed earlier than your cancellation takes impact. You possibly can test your account dashboard for the following billing date.

3. Refunds

Refunds aren’t sometimes issued for unused merchandise after cancellation. Chances are you’ll contemplate forwarding or donating any unopened merchandise.

4. Product Returns

Curology provides a 60-day money-back assure for unused merchandise. You possibly can return these merchandise after canceling your subscription to obtain a refund.

5. Free Trial Orders

If you happen to signed up for a free trial, you could must cancel earlier than the tip of the trial interval to keep away from being charged for a full subscription.

6. Subscription Packing containers

If you happen to obtain Curology merchandise in a subscription field, you could must cancel the subscription by way of the field supplier’s web site.

7. Recurring Funds

If in case you have arrange recurring funds by way of a third-party service like PayPal, you will have to cancel these individually.

8. Contacting Buyer Assist

If in case you have any particular questions or considerations about canceling your Curology subscription, it is strongly recommended to contact buyer help instantly. They’ll present personalised help and ensure the cancellation course of in your account.

Retaining Entry to Components Historical past

To retain entry to your components historical past after canceling Curology, you will have two choices:

Choice 1: Obtain Your Information

1. Log in to your Curology account on the web site.
2. Click on on “My Account” within the high proper nook.
3. Choose “My Components Historical past” from the sidebar.
4. Click on on “Obtain Components Historical past” on the backside of the web page.

Choice 2: Request a Copy

If you happen to’re unable to obtain your components historical past, you’ll be able to request a replica by:

Methodology	Steps
E-mail	Ship an e-mail to help@curology.com with the topic line “Request Components Historical past Copy.”
Mail	Write a letter and mail it to: Curology Buyer Assist, 750 Battery Avenue, Suite 900, San Francisco, CA 94111

Your request might be processed inside 10 enterprise days. You will obtain an e-mail containing a hyperlink to obtain your components historical past. The hyperlink will expire after 30 days, so remember to obtain it promptly.

Be aware that Curology might cost a small charge for offering a bodily copy of your components historical past.

Various Cancellation Choices

If you happen to’re having bother canceling your Curology subscription by way of the principle channels, you’ll be able to strive these various choices:

1. E-mail Curology Buyer Assist

Draft an e-mail to help@curology.com requesting the cancellation of your subscription. Remember to embrace your full identify, e-mail deal with, and account info. Present a short clarification in your cancellation and fasten supporting paperwork if relevant.

2. Contact Curology by way of Social Media

Attain out to Curology’s buyer help staff by way of their social media platforms like Fb, Twitter, or Instagram. DM or ship a message stating your cancellation request, offering needed particulars and causes. A help consultant will information you thru the method.

3. Ship a Letter

If different strategies fail, compose a proper letter requesting the cancellation of your subscription and mail it to:

Deal with:	Curology
	1131 Folsom St, Ste 1905 San Francisco, CA 94103

Embody your account particulars, cancellation date, and signature within the letter.

Learn how to Cancel Curology

If you happen to’re not utilizing Curology, you’ll be able to cancel your subscription at any time. Here is how:

Log in to your Curology account.
Click on on “My Account” within the high proper nook of the display.
Below “Subscription,” click on on “Cancel Subscription.”
Comply with the prompts to substantiate your cancellation.

Your subscription might be canceled instantly, and you’ll not be charged for any future shipments.